KET India believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 48 hours of placing an order (For select programmes, fee onced paid will not be refunded; please see specific refund policy for each course.). However, the cancellation request will not be entertained if the courses are already started and orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those courses / products that the KET India marketing team has obtained on special occasions with special offer. These are limited occasion offers and therefore cancellations are not possible.
• KET India does not accept cancellation requests for any items if the shipment is already processed.
• In case you feel that the courses are not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Refund Policy

Refunds are being processed within 30 days period against order cancellation.